Marvel Customer Support Advisor (Kingston‑ Fulltime) 2026
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
Inbound-call customer service role with Concentrix in Kingston, Jamaica, handling routine product and service questions and resolving problems. It is an on-site, full-time position open to applicants without BPO experience who have basic CXC qualifications and can work any 8-hour shift across a 24-hour schedule.
What you'll do
- Interface with customers via inbound calls
- Provide customer service support
- Resolve routine problems about client products or services
- Maintain a pleasant, professional tone in all customer contacts
What you'll need
- No BPO experience required (a plus)
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Flexible and adaptable to change
- Tolerance for repetitive work in a high-production environment
- Ability to work in a team and independently
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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