Customer Advisor ‑ Customer Service ‑ Meknès ‑ French / English
ConcentrixVerified company
Meknès, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Meknès, Morocco
About the role
Inbound customer service advisor role in Meknès answering calls, email and chat and resolving complaints. Requires fluent French and English; offers bonuses, health insurance, transport, gym access, and remote work after an integration period.
What you'll do
- Answer customer questions by phone, email or chat
- Identify and handle requests or complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Fluent French and English, written and spoken
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Comfortable with digital tools
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.