Taking applicationsVoice Support·Posted 14h ago

Customer Service Representative ‑ Portuguese

TaskUsVerified company

Medellin, Antioquia, Colombia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Medellin, Antioquia, Colombia

PortugueseEntry level

About the role

A Portuguese-language customer service role handling calls, live chat, and email support for TaskUs. The job is listed in Medellin, Colombia, with full-time availability of 48 hours per week and benefits including medical insurance and a dental plan.

What you'll do

  • Respond to customer inquiries through calls, live chat, and email
  • Provide accurate and timely responses
  • Follow client quality guidelines
  • Maintain good customer experience and satisfaction

What you'll need

  • Full-time availability, 48 hours per week with 2 days off
  • Advanced level of writing in Portuguese
  • Assertive communication in Portuguese
  • Technical competencies for voice, email, and social media communication

Skills

Portuguese writingAssertive communication in PortugueseMultichannel communicationVoice supportEmail supportLive chat supportCustomer experienceQuality guidelines

Benefits

100% prepaid medical insuranceDental planLife insuranceWellness programsBirthday day offGrowth opportunitiesExcellent organizational culture

About TaskUs

TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.

BPO / Customer Experience10001+ employeesHQ: New Braunfels, Texas, USA
More about TaskUs

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