Bilingual French/English Customer Care Specialist (Thessaloniki)

TaskUs is hiring a Bilingual French/English Customer Care Specialist in Thessaloniki, Greece, to provide technical and customer support by voice, chat, and email. The role requires strong French and English communication, customer/technical support experience, and at least one year of sales experience.

• Provide customer and technical support by voice, chat, and email
• Handle customer-focused challenges accurately and efficiently
• Participate in department initiatives and provide feedback
• Support colleagues and collaborate with the wider team
• Communicate clearly in verbal and written formats
• Prioritize customer satisfaction and problem resolution

• Bilingual French C1/C2/Native and English B2
• Customer support or technical support experience
• Help desk or IT function experience
• Strong written and oral communication skills
• Ability to work independently and as a remote team player
• Adaptable to process and information changes
• Willing to participate in background screening
• 1 year sales experience

TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.