Taking applicationsVoice Support·Posted 2d ago
Technical Account Management (TAM) Leader
Supabase
Anywhere
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Worldwide
Open to people in the United States
EnglishLead level
About the role
Supabase is hiring a TAM Leader to own the technical account management function, including team coaching, account coverage, and escalation oversight. The role is full-time and listed as open anywhere, with a player-coach mix of people leadership and strategic account work.
What you'll do
- Hire, coach, and develop the TAM team
- Own account coverage model and assignments
- Oversee technical ownership across accounts
- Ensure onboarding and adoption milestones
- Lead complex escalations and incident coordination
- Run QBRs and account plan reviews
- Represent aggregated customer feedback to engineering and product
- Maintain TAM-Support operating agreement
Skills
Technical account managementPeople leadershipAccount coverage planningEscalation managementCustomer onboarding and adoptionCross-functional collaborationPlaybook developmentPostgres/database platform knowledge
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