BluCar ‑ Call For Release CSR
Copart
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Egypt, Finland, France, Germany, Greece, India, Indonesia, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Russian Federation, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam
Pay
$16–$22/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Egypt, Finland, France, Germany, Greece, India, Indonesia, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Russian Federation, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, United States, Vietnam
Open to people in the United States
About the role
A customer service representative role handling inbound and outbound calls, emails, and system updates to secure vehicle release authorizations for BluCar customers across the US. It is full-time, pays $16.04–$22.00 hourly, and prefers one year of call center or customer service experience.
What you'll do
- Manage outbound and inbound communications with body shops, impound facilities, lien holders, rental companies, fleet operators, and internal stakeholders
- Coordinate release processes for vehicles assigned to Copart by BluCar customers
- Maintain accurate and detailed records through system updates, email correspondence, and call documentation
- Meet daily and weekly KPIs related to vehicle releases and pickups
- Provide exceptional customer service to internal and external partners
- Ensure compliance with client SLAs by expediting release approvals
- Investigate and resolve obstacles preventing vehicle releases
- Prioritize and manage a high-volume workload while maintaining accuracy and responsiveness
What you'll need
- High School Diploma
- One year of office support experience in a customer service role and/or call center preferred
- Excellent customer service skills and positive attitude
- Excellent written and verbal skills
- Computer proficiency - MS Suite
- Typing speed 45 WPM
- Attention to detail
- Ability to multi-task in a fast-paced environment
Skills
Benefits
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.