Customer Advisor ‑ Customer Service ‑ Meknès ‑ French Speaking
ConcentrixVerified company
Meknès, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Meknès, Morocco
About the role
A customer service advisor role at Concentrix in Meknès, Morocco, handling customer questions and complaints by phone, email and chat in French. It offers bonuses, health insurance and the option of remote work after an integration period, but the job is based in Morocco.
What you'll do
- Answer customer questions via phone, email or chat
- Identify and handle requests or complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services and processes
What you'll need
- Perfect command of French, written and spoken
- Excellent communication skills
- Organized, autonomous and positive attitude
- Comfortable with digital tools and new technologies
- Based in Meknès, Morocco
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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