Taking applicationsVoice Support·Posted 14h ago
Bilingual Chinese/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
EnglishChineseEntry level
About the role
A bilingual Chinese/English customer care role providing technical support by voice, chat, and email. It requires customer support and sales experience and is listed in Thessaloniki, Greece, with remote team collaboration.
What you'll do
- Provide accurate, efficient, respectful customer service on calls
- Assist customers with technical issues via voice, chat, and email
- Handle customer-focused challenges
- Participate in department initiatives and provide feedback
- Support colleagues and collaborative solutions
- Apply problem-solving and critical thinking
- Communicate clearly in verbal and written formats
What you'll need
- Bilingual English (C2/native) and Chinese (B2)
- Customer support or technical support experience, including help desk/IT
- Strong written and oral communication
- Work independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
- Email and phone customer communication experience
- 1 year sales experience
Skills
Bilingual Chinese/EnglishTechnical customer supportVoice, chat, and email supportProblem-solvingCritical thinkingSocial mediaWritten and verbal communicationSales
Benefits
Competitive salaryComprehensive benefits packageWellness programsCareer growthInternal mobilityInclusive workplace
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
BPO / Customer Experience10001+ employeesHQ: New Braunfels, Texas, USA
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