Taking applicationsVoice Support·Posted 14h ago
Support Associate ‑ Fulltime/Student‑ Ljubljana
WoltVerified company
Ljubljana, Slovenia
Pay
Not listed
Job type
Full-time · On-site
Hours
EU hours
Location
Ljubljana, Slovenia
SlovenianEnglishEntry level
About the role
Full-time customer support associate role in Wolt's Ljubljana office, handling user and partner support across shift-based hours including weekends. Requires fluent Slovenian and English plus some comparable experience; hybrid remote work is possible for certain shifts after onboarding.
What you'll do
- Provide customer and partner support
- Resolve user and partner issues, including technical ones
- Communicate with users and partners and adapt tone
- Handle multiple interactions and prioritize
- Focus on completing tasks excellently
What you'll need
- Fluent spoken and written Slovenian and English
- Some experience in a comparable role
- Quick learner with attention to detail
- Strong multitasking skills
- Comfortable in a fast-growing startup environment
Skills
Customer supportCommunicationTeamworkMultitaskingAttention to detailCreativityProblem solving
Benefits
Paid time offAdditional paid leave for private mattersWolt creditsHybrid way of workingEmployee assistance programWolt-wide education programsAnnual team budgetFruit and drinks in the office
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