Customer Service ‑ On‑site ‑ Fortaleza/CE

This is an on-site customer service attendant role in Fortaleza, Brazil, handling customer questions by phone, chat, or email. It requires Portuguese and no previous experience, with paid training and health benefits included.

• Provide friendly and professional customer service
• Record information and resolve questions or problems
• Support customers via phone, chat, or email
• Work as part of a collaborative team

• Identification document (RG or CNH)
• Proof of residence
• CPF and PIS number
• High school completed or in progress
• Good communication and proactivity

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.