Customer Service Parts Consultant
TTECVerified company
Melbourne, Florida, United States
Pay
$15/hr
Job type
Full-time · On-site
Hours
US hours
Location
Melbourne, Florida, United States
Open to people in the United States
About the role
Onsite customer service and parts sales role in Melbourne, Florida, supporting online customers by phone and email. It pays $15 per hour with benefits and requires sales experience, with automotive or parts/service advisor experience preferred.
What you'll do
- Receive inbound phone calls and emails through the Ecommerce Portal
- Provide pre- and post-purchase support and complete purchase transactions
- Document customer interactions
- Resolve basic to intermediate issues and escalate when needed
- Follow up with customers by phone or email
- Maintain product knowledge for program support
- Support consumer sales and product inquiries
- Assist with additional projects as directed
What you'll need
- High school diploma required
- Sales experience required
- Strong problem-solving and troubleshooting experience
- Onsite in Melbourne, FL
- Some college or vocational training preferred
- Automotive background preferred
- Parts/Service Advisor experience preferred
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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