Taking applicationsVoice Support·Posted 14h ago

Bilingual Customer Service Representative ‑ Spanish‑English

TTECVerified company

Mexico City, Mexico

Pay

$6/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Mexico City, Mexico

SpanishEnglishEntry level

About the role

Bilingual Spanish-English customer service role in Mexico City handling incoming customer communications and resolving customer issues. Requires one year of customer service experience, advanced English and Spanish, and availability for any shift including nights and weekends, with pay up to 19,360 MXN plus performance bonuses.

What you'll do

  • Respond to incoming customer communications
  • Conduct research and provide responses to resolve customer issues

What you'll need

  • One year minimum customer service experience
  • Advanced English and Spanish, written and spoken
  • Availability to work any shift, including nights and weekends
  • Ability to navigate multiple web applications simultaneously
  • Proficiency in Microsoft Windows
  • Live in Mexico City or surrounding area

Skills

Customer serviceMultitasking across web applicationsMicrosoft WindowsWritten and spoken EnglishWritten and spoken SpanishResearch and issue resolution

Benefits

Performance bonusOn-site medical serviceLife insuranceRestaurant couponsFree trainingTuition reimbursementInclusive cultureCommunity giving

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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