Taking applicationsVoice Support·Posted 14h ago
German Customer Support & Sales Specialist
SpeakitVerified company
Bulgaria
Pay
$8.5/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Bulgaria
GermanEnglishEntry level
About the role
Remote German-language customer support and sales role for an international service project. It handles service, billing and technical inquiries plus cross-selling, with paid training and monthly bonuses.
What you'll do
- Handle service, billing and technical inquiries
- Resolve customer complaints
- Troubleshoot and escalate cases
- Document customer interactions
- Identify sales and cross-selling opportunities
- Maintain product knowledge
- Follow quality and compliance standards
- Share feedback on recurring issues
What you'll need
- C1 German
- B1 English
- High school diploma
- Customer service or sales experience preferred
- Strong communication skills
- Problem-solving skills
- Ability to handle complaints
- Flexible with schedules
Skills
German C1English B1Customer supportTechnical troubleshootingComplaint handlingSales and cross-sellingDocumentationGDPR compliance
Benefits
Paid trainingPerformance bonusHealth insuranceSigning bonusMeal allowanceSales bonusMultisport/Coolfit cardLearning and development platform
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