Taking applicationsVoice Support·Posted 14h ago

Bilingual Customer Service Representative ‑ Spanish‑English (McAllen)

TTECVerified company

McAllen, Texas, United States

Pay

$18/hr

Job type

Full-time · On-site

Hours

Flexible

Location

McAllen, Texas, United States

Open to people in the United States

EnglishSpanishEntry level

About the role

A bilingual Spanish-English customer service role answering incoming customer contacts and researching answers to resolve issues. It is an on-site position at TTEC's McAllen, Texas site, paying a base wage starting at $18 per hour plus performance bonuses.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues
  • Apply and explain product or service knowledge

What you'll need

  • Bilingual in English and Spanish
  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Computer experience
  • Ability to work on site in McAllen, TX

Skills

Bilingual Spanish-EnglishCustomer serviceProduct and service knowledgeComputer skillsResearch and problem solvingCommunication

Benefits

Performance bonusPaid time offHealth insuranceCareer growthTuition reimbursementPaid trainingFlexible hours

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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