Taking applicationsVoice Support·Posted 13d ago
Remote Customer Service Associate
Jobs for Humanity
Egypt
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Egypt
EnglishEntry level
About the role
A remote, entry-level call center role handling inbound and outbound customer calls for US-based companies, with scripted responses and interaction documentation. It requires your own laptop, wired headset and wired LTE router, offers training and a minimum nine-month commitment.
What you'll do
- Manage inbound and outbound customer calls
- Handle inquiries and provide appropriate solutions
- Accurately document interactions and follow company scripts
- Maintain professionalism and a distraction-free workspace
What you'll need
- Fluent in English
- Strong verbal and written communication skills
- Basic computer proficiency
- Dependable, eager to learn, open to feedback
- Perfect attendance during approximately 2 weeks of initial training
- Minimum 9-month commitment
- Laptop: Windows 8GB RAM / Intel Core i5 4 cores 2.0GHz+ or Mac 8GB RAM / macOS Catalina or Big Sur
- Wired USB headset with microphone and wired LTE router internet connection
Skills
Verbal communicationWritten communicationBasic computer proficiencyCall handlingFollowing scriptsInteraction documentation
Benefits
Paid trainingPerformance bonusStructured trainingOngoing coachingCareer growthTwo annual company events
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