Taking applicationsVoice Support·Posted 14h ago
Customer Success Associate ‑ Dublin (MENA ROSE ‑ Turkish Speaker)
DatadogVerified company
Dublin, Ireland
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Dublin, Ireland
TurkishEnglishEntry level
About the role
Datadog seeks a Turkish-speaking Customer Success Associate in Dublin for a hybrid role focused on customer adoption, retention, and account growth across a high-volume book of business. The job involves sales-cycle work, contract negotiation, and handling customer requests such as technical escalations and billing questions.
What you'll do
- Manage full sales cycle and target opportunities
- Build strategic customer relationships
- Handle technical support escalations and billing questions
- Advise customers on effective product use
- Monitor usage trends and renewal risks
- Pivot account management strategy
- Collaborate with support, product, finance, and legal
- Drive adoption and retention
What you'll need
- Fluency in Turkish required
- 1+ years in a customer account-facing role
- Strong written and verbal communication
- Experience negotiating contract terms
- Experience overcoming pricing objections
- Customer-minded
- Motivated by a sales career
- Desire to grow in Customer Success
Skills
Customer retentionAccount managementSales cycle managementContract negotiationUpsell/cross-sellUsage trend analysisCross-functional collaborationWritten and verbal communication
Benefits
Best-in-breed onboardingSales training in MEDDIC and Command of the MessageInclusive company culture and Community GuildsMentor and buddy programContinuous professional development and career pathingNew hire stock equity (RSU) and ESPPGenerous global benefits
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