Taking applicationsVoice Support·Posted 15h ago

[Thu Duc] Customer Services Executive, Food Testing

EurofinsVerified company

Ho Chi Minh City, Vietnam

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Ho Chi Minh City, Vietnam

EnglishMid level

About the role

Customer Services Executive for Eurofins Food Testing in Ho Chi Minh City, handling existing customer sales, regulatory enquiries, contracts, and test results or complaints. Requires a food science, chemical engineering, or biotechnology degree plus 3–5 years of relevant experience, English, and Microsoft Office skills.

What you'll do

  • Follow sales and grow sales of existing customers
  • Consult and answer customer information related to regulations
  • Draft and sign contracts with customers
  • Return test analysis results
  • Resolve complaints

What you'll need

  • Bachelor’s degree in Food Technology, Chemical Engineering, Biotechnology, or related fields
  • 3–5 years of relevant working experience
  • Careful, honest, and highly responsible
  • Proactive and enthusiastic at work
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Good written and spoken English
  • Food testing, food analysis, or quality control experience preferred

Skills

Customer serviceSales growthRegulatory consultingContract draftingComplaint resolutionMicrosoft OfficeFood testingQuality control

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