Customer Advisor ‑ Customer Service ‑ Rabat ‑ French Speaking
ConcentrixVerified company
Rabat, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Rabat, Morocco
About the role
A full-time customer service advisor role in Rabat answering customer questions by phone, email, or chat and resolving complaints in French. Benefits include bonuses, health insurance, transport, flexible hours, and possible remote work after an integration period.
What you'll do
- Answer customer questions by phone, email, or chat
- Handle requests and complaints
- Provide personalized solutions
- Build customer loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and spoken French
- Excellent communication
- Organized and autonomous
- Positive attitude
- Comfortable with digital tools
- Curious about new technologies
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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