Customer Service Agent ‑ Alorica Tiradentes
AloricaVerified company
Santo Domingo, Dominican Republic
Pay
$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Santo Domingo, Dominican Republic
About the role
A full-time customer service agent role handling incoming phone calls and problem resolution for consumer product clients. It is based in Santo Domingo and includes paid training, medical and dental insurance, paid vacation and holidays, and internal promotion opportunities.
What you'll do
- Handle incoming phone calls
- Research and resolve customer problems
- Help customers fully utilize and value products
- Communicate clearly and effectively with customers
What you'll need
- Excellent English
- Excellent troubleshooting skills
- Computer literate
- Customer friendly
- Active listening
- Good English oral and written communication skills
- Friendly customer service orientation
Skills
Benefits
About Alorica
Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.
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