Taking applicationsVoice Support·Posted 7h ago

Customer Support Manager mit Erfahrung in der Zahnarztpraxis (ZFA/Rezi) ‑ Dental Startup ‑ Remote

Roger

Berlin

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Berlin

GermanMid level

About the role

German-speaking customer support role for a dental-practice software platform, handling chat, email and phone requests and helping practices use the product. It requires dental-practice or reception experience and offers remote or hybrid work with a Berlin office plus structured onboarding.

What you'll do

  • Answer customer requests via chat, email and phone
  • Guide dental practices in using the platform
  • Help with technical questions
  • Collaborate to improve service

What you'll need

  • ZFA training or dental reception experience
  • Customer support experience or motivation to learn
  • Strong communication skills
  • Interest in digital tools

Skills

Customer supportChat, email and phone supportTechnical troubleshootingDental practice workflowsCommunicationDigital tools

Benefits

Remote or hybrid workBerlin officeStructured onboarding & mentoringCareer growthAttractive salaryYoung team with flat hierarchiesMeaningful work

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Customer Support Manager mit Erfahrung in der Zahnarztpraxis (ZFA/Rezi) - Dental Startup - Remote at Roger | Remote-job.us