
Taking applicationsVoice Support·Posted 7h ago
Customer Support Manager mit Erfahrung in der Zahnarztpraxis (ZFA/Rezi) ‑ Dental Startup ‑ Remote
Roger
Berlin
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Berlin
GermanMid level
About the role
German-speaking customer support role for a dental-practice software platform, handling chat, email and phone requests and helping practices use the product. It requires dental-practice or reception experience and offers remote or hybrid work with a Berlin office plus structured onboarding.
What you'll do
- Answer customer requests via chat, email and phone
- Guide dental practices in using the platform
- Help with technical questions
- Collaborate to improve service
What you'll need
- ZFA training or dental reception experience
- Customer support experience or motivation to learn
- Strong communication skills
- Interest in digital tools
Skills
Customer supportChat, email and phone supportTechnical troubleshootingDental practice workflowsCommunicationDigital tools
Benefits
Remote or hybrid workBerlin officeStructured onboarding & mentoringCareer growthAttractive salaryYoung team with flat hierarchiesMeaningful work
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