Customer Service Specialist | Customer Care | Fashion
ConcentrixVerified company
Sao Paulo, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, Brazil
About the role
On-site customer service role in São Paulo handling voice, chat and email contacts for a fashion account. It offers paid training, a 6x1 schedule with alternating weekends off, and benefits such as meal vouchers and medical/dental assistance.
What you'll do
- Handle customer contacts via voice, chat and email
- Create an excellent customer experience
- Provide human-centered service
- Work with simultaneous systems
What you'll need
- Complete high school
- Experience in multichannel service (voice, chat and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to human-centered service
- Attention to detail
- Problem-solving and communication skills
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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