Customer Advisors ‑ Customer Service ‑ Cotonou ‑ German Speaking
ConcentrixVerified company
Cotonou
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cotonou
About the role
On-site customer service advisor role based in Cotonou, Benin, answering customer questions by phone, email, or chat in German and French. It offers language, transport, and performance bonuses plus health insurance, training, gym access, and workplace transport.
What you'll do
- Answer customer questions by phone, email, or chat
- Handle requests and complaints
- Provide tailored solutions
- Share customer feedback to improve services
What you'll need
- Speak and write German perfectly
- French mandatory
- English is an advantage
- Excellent communication skills
- Well organized and independent
- Positive attitude
- Proficient with digital tools
- Willing to work on-site in Cotonou, Benin
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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