Bilingual Norwegian/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time customer care role handling voice, chat, and email support for TaskUs clients. It requires bilingual Norwegian and English plus prior customer or technical support experience, and is listed in Thessaloniki, Greece.
What you'll do
- Provide technical-based customer assistance via voice, chat, and email
- Handle challenges in a customer-focused role
- Participate in department initiatives and provide feedback
- Support colleagues and collaborate with the wider department
- Use problem-solving and critical thinking to help customers
- Communicate effectively in verbal and written formats
- Apply social media knowledge to support customers
What you'll need
- Bilingual in Norwegian (B2/C1) and English (B2/C1)
- Experience in customer support or technical support
- Help desk or IT function experience
- Strong written and oral communication skills
- Ability to work independently and as a remote team player
- Adaptable and flexible with process and information changes
- Willing to participate in background screening
- Proven customer communication experience via email and phone
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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