Taking applicationsVoice Support·Posted 7d ago
Customer Support Consultant hospitality
SupportYourApp
Remote
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Worldwide
Open to people in the United States
EnglishEntry level
About the role
Remote full-time customer support role handling phone, chat, and email for a global support-as-a-service provider, with travel and hospitality client focus. It requires C1 English and 6–12 months of customer support experience, and offers a flexible schedule with compensation in USD.
What you'll do
- Deliver support via phone, chat, and email
- Build strong customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data securely
- Apply customer happiness practices
- Maintain client solution knowledge and meet KPI
- Communicate with developers and cross-functional specialists
What you'll need
- Excellent English skills (C1 spoken and written)
- 6–12 months customer support experience
- Travel industry experience
- Strong analytical thinking and research skills
- Positive, proactive, responsible attitude
- Personal computer with at least 8GB RAM
- Stable internet: 50 Mbps download / 40 Mbps upload
Skills
Customer supportPhone/chat/email supportCustomer relationship buildingData securityKPI managementCross-functional communicationAnalytical thinkingTravel industry
Benefits
Flexible hoursFully remotePaid in USDReferral rewardsInternal health policyResponsive leadershipSelf-development opportunitiesNo time tracking
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.