Patient Care Specialist
On-site — Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Giza, Egypt
About the role
An on-site Patient Care Specialist role in Giza, Egypt, supporting patient support programs by enrolling patients, coordinating care, maintaining records, and reporting on program performance. It is a full-time healthcare/NGO-oriented position with health insurance, a performance bonus, and career progression.
What you'll do
- Manage patient support programs with stakeholders
- Enroll eligible patients according to workflow
- Educate and coordinate patients through enrollment
- Maintain accurate patient files and electronic records
- Support visits to healthcare providers, pharmacies, or patient sites
- Ensure patients receive medications without delay
- Prepare reports on program performance and KPIs
- Report adverse events and product complaints
What you'll need
- Scientific or healthcare-related degree preferred
- Healthcare, scientific, or NGO experience ideal
- Data monitoring and management experience an advantage
- Logistics or supply chain coordination experience a plus
- Customer service management experience
- Compliance with laws, regulations, and SOPs
- Pharmacovigilance training
- Strong communication and teamwork skills
Skills
Benefits
About Axios International
Founded in 1997, Axios International is a healthcare-access company that runs patient-assistance programs for pharmaceutical partners across emerging markets. Its Giza (Dokki) office hires patient-care specialists and customer-care coordinators.
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