Taking applicationsVoice Support·Posted 14h ago

Customer Service Specialist | Satellite Internet | Barra Funda

ConcentrixVerified company

Sao Paulo, 906 Barra Funda, Brazil

Pay

$2–$2.5/hr

Job type

Internship · On-site

Hours

Flexible

Location

Sao Paulo, 906 Barra Funda, Brazil

EnglishEntry level

About the role

On-site customer service internship in São Paulo handling voice, chat and email support for satellite internet customers. It pays R$1,600 monthly plus up to R$500 commission and includes paid training and benefits.

What you'll do

  • Assist customers via voice, chat and email
  • Provide humanized customer service
  • Handle multichannel support
  • Use simultaneous systems while assisting customers
  • Ensure excellent service for every customer

What you'll need

  • High school diploma
  • Experience in multichannel service (voice, chat and email)
  • Good typing skills
  • Ability to work with simultaneous systems
  • Commitment to humanized service
  • Attentive to details
  • Passionate about helping others

Skills

Multichannel serviceTypingSimultaneous systemsCommunicationProblem-solvingHumanized serviceAttention to detail

Benefits

Paid trainingPerformance bonusHealth insuranceMeal and food vouchersLife insuranceDaycare/nanny assistanceCareer growthWellness program

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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