Taking applicationsVoice Support·Posted 19d ago
Customer Success Engineer (Singapore)
Deepgram
Singapore
Pay
$70.5–$85/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Singapore
EnglishMid level
About the role
Deepgram is hiring a Customer Success Engineer for a remote role based in Singapore to help build its APAC business. The job combines technical customer success with API integration, customer onboarding and adoption, and expansion for enterprise accounts.
What you'll do
- Serve as technical advisor to enterprise customers
- Build relationships with developers, engineers, and executives
- Conduct regular on-site customer visits
- Own the full customer lifecycle
- Drive onboarding, adoption, and technical enablement
- Identify expansion opportunities
- Align customer strategies with Deepgram's roadmap
- Bring customer insights back to product and internal tools
What you'll need
- Based in Singapore
- Strong technical foundation
- Comfortable working with APIs
- Experience running demos and architecture discussions
- Prior Technical Account Manager, Sales Engineer, Implementation Engineer, or Solutions Engineer experience
- AI-first mindset and comfort using advanced AI tools
- Willingness to travel frequently
- Comfortable with rapid change
Skills
Customer successAPI integrationTechnical account managementSolution engineeringProduct demosArchitecture discussionsAI-driven solutionsAccount expansion
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