Taking applicationsVoice Support·Posted 14h ago
Customer Service (Chinese)_HLL (Ho Chi Minh)
SGSVerified company
Ho Chi Minh, Vietnam
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Ho Chi Minh, Vietnam
EnglishChineseEntry level
About the role
Customer service role based in Ho Chi Minh, Vietnam, handling client orders, sample registration, order status updates, payment follow-up, and client queries. It requires university-level education and good English and Chinese communication skills.
What you'll do
- Receive samples and check TRF and sample size
- Register jobs and update order status daily
- Prepare and send SO/PI to clients
- Track orders and notify clients of progress
- Handle client requirements and queries
- Check payment status and follow debts
- Prepare daily/weekly/monthly account summaries
- Scan and record files
What you'll need
- University level or higher
- Good communication and Office skills
- Good in English and Chinese
Skills
CommunicationOffice skillsEnglishChineseOrder trackingClient query handlingPayment follow-upReporting
Benefits
Paid time offPerformance bonus13th-month salaryHealth and well-being programsCareer growthLearning & developmentWork-life balance
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