Taking applicationsVoice Support·Posted 15h ago

Bilingual Customer Service Representative ‑ Spanish‑English

TTECVerified company

Mexico City, Mexico

Pay

$6/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Mexico City, Mexico

EnglishSpanishMid level

About the role

Bilingual customer service role in Mexico City answering incoming customer communications and researching solutions. Requires advanced English and Spanish, one year of customer service experience, and open availability; the job is tied to living in Mexico City.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues

What you'll need

  • At least 1 year of recent customer service experience
  • Advanced English and Spanish, written and spoken
  • Open availability to work any shift, including evenings and weekends
  • Ability to navigate several web applications simultaneously
  • Competency using Microsoft Windows
  • Currently live in Mexico City or immediate surroundings

Skills

Customer serviceEnglishSpanishMultitaskingMicrosoft WindowsWeb applications

Benefits

Medical service on-siteLife insuranceRestaurant vouchersPerformance bonusPaid trainingTuition reimbursementCareer growth

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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Bilingual Customer Service Representative - Spanish-English at TTEC · $6/hr | Remote-job.us