Taking applicationsVoice Support·Posted 15h ago

Healthcare Customer Service Representative (Lipa City)

TTECVerified company

Lipa City, Philippines

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Lipa City, Philippines

EnglishMid level

About the role

Onsite healthcare customer service role in Lipa City, Philippines, handling incoming customer calls and resolving escalated or complex issues through research. Requires at least two years of customer service experience and offers a ₱10,000 sign-on bonus after 90 days plus a benefits package.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to resolve customer issues
  • Own resolution of escalated or complex calls
  • Consult on products with compassion

What you'll need

  • Completed senior high school or high school (old curriculum)
  • At least 2 years of customer service experience
  • Computer experience
  • Ability to recognize, apply and explain product knowledge
  • Work onsite in Lipa City, Philippines

Skills

Customer serviceProblem resolutionProduct knowledgeComputer skillsCommunication

Benefits

Sign-on bonusPaid time offHealth insuranceTuition reimbursementPaid trainingCareer growthWellness incentives

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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