Telephone Customer Service Advisor ‑ Leon
ConcentrixVerified company
Leon, Nicaragua
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Leon, Nicaragua
About the role
A full-time telephone customer service advisor role in Leon, Nicaragua, focused on helping customers across service channels and using work tools and processes correctly. The posting is for on-site work and lists customer service experience as desirable rather than required.
What you'll do
- Provide the best customer experience in every interaction
- Support customers across different service channels
- Use work tools correctly
- Apply company processes
- Provide good customer service advice
- Achieve department goals
What you'll need
- Previous customer service experience desirable
- Knowledge and use of computers
- Basic Excel handling
- Availability of schedules
- Availability to work on site
Skills
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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