Taking applicationsVoice Support·Posted 15h ago

Healthcare Customer Service Representative (Pasay)

TTECVerified company

Pasay, Philippines

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Pasay, Philippines

EnglishEntry level

About the role

Onsite healthcare customer service role in Pasay, Philippines, answering incoming customer contacts and researching resolutions. It requires at least six months of customer service experience and includes instructor-led training plus benefits such as PTO and tuition reimbursement.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues
  • Apply and explain product or service knowledge
  • Participate in instructor-led online training with webcam
  • Report to a Team Lead

What you'll need

  • High School Graduate (Old Curriculum) or two years in college
  • At least 6 months of customer service experience
  • Computer experience
  • Ability to work onsite in Pasay, Metro Manila
  • Webcam participation during instructor-led training

Skills

Customer serviceProduct and service knowledgeComputer skillsIssue research and resolutionCommunication

Benefits

Paid time offHealth insurancePaid trainingCareer growthTuition reimbursementHealth and wellness incentives

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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