Inbound Sales Representative ‑ (French Speaking) ‑ Hybrid ‑ HS03

An inbound sales role for French and English speakers, handling phone and email inquiries, advising customers, and updating CRM records. It is a hybrid position based in Valencia, Spain, with a permanent 39-hour contract, paid training, and a base salary plus bonus.

• Manage inbound customer inquiries via phone and email
• Consult customers and recommend products and services
• Build relationships with leads and customers to drive sales
• Update customer information and sales activities in CRM
• Achieve individual sales targets and team performance goals
• Ensure service quality meets KPIs
• Support retention and identify upsell/cross-sell opportunities
• Conduct outbound follow-up for marketing and lead nurturing

• Native French
• Advanced English
• Solid outbound sales background
• Achievement and goal oriented
• Strong communication and computer skills
• CRM experience
• Pipeline management and forecasting experience
• Target-driven environment experience

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.