Taking applicationsVoice Support·Posted 14h ago

Customer Support with Italian or German ‑ გერმანულ ან იტალიურენოვანი კლიენტთა მომსახურეობის სპეციალისტი

ConcentrixVerified company

Tbilisi, Georgia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Tbilisi, Georgia

GermanItalianEnglishEntry level

About the role

Customer support roles across sales, customer service, travel consulting and technical support for major brands, requiring German or Italian plus English. The job is full-time and remote from home in Tbilisi, Georgia, with flexible hours and benefits such as insurance and bonuses.

What you'll do

  • Support customers via email, chat, phone and social media
  • Resolve technical issues and troubleshoot
  • Assist travelers with flight bookings
  • Handle order taking, product information, deliveries and returns
  • Support Spotify Premium users via email, chat and community
  • Improve sales and brand loyalty

What you'll need

  • Speak German or Italian
  • English bilingual for some campaigns
  • Excellent communication skills
  • Problem-solving mindset
  • Full-time availability
  • Flexibility with working hours

Skills

Customer serviceTechnical supportSalesTravel consultingCommunicationTroubleshootingEmail/chat supportProblem-solving

Benefits

Remote workFlexible hoursHealth insurancePerformance bonusInternet stipendMeal vouchersPaid time offCareer growth

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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