Customer Service Agent with Basque ‑ On‑site ‑ EJ01
ConcentrixVerified company
Barcelona, Spain
Pay
$10.5–$11/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Barcelona, Spain
About the role
Customer service agent for a European low-cost airline, helping travellers with bookings and administrative or technical questions by phone, chat and email. The role is on-site in Barcelona, requires Basque and English, and offers paid five-week training plus a permanent Spanish contract.
What you'll do
- Advise travellers and resolve booking questions
- Provide administrative and technical assistance
- Support customers by phone, chat and email
- Deliver solution-oriented customer support
What you'll need
- Proficiency in Basque
- English level B1-B2
- Secondary education minimum
- Knowledge of Windows and Microsoft Office
- Previous customer service experience
- Positive attitude and willingness to learn
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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