Telecommunications Customer Support Advisor (Kingston‑ Fulltime) 2026
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
Inbound call center customer support role based in Kingston, Jamaica, handling routine customer questions and product or service issues. Full-time with no BPO experience required, but the job requires availability for any 8-hour shift within 24 hours and on weekends.
What you'll do
- Handle inbound customer calls
- Provide customer service support
- Resolve routine customer problems
- Troubleshoot product or service issues
- Communicate with customers professionally
What you'll need
- No BPO experience required, but is a plus
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Effective written and verbal communication
- Strong attention to detail
- Ability to multitask and adapt quickly
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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