Bilingual Croatian/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
TaskUs is hiring a bilingual Croatian/English Customer Care Specialist in Thessaloniki, Greece, to handle technical customer assistance by voice, chat, and email. It requires B2/C1 Croatian and English plus prior customer support or help-desk experience; the posting lists Greece as the location and does not state that the role is remote.
What you'll do
- Provide customer service on calls
- Assist customers via voice, chat, and email
- Resolve customer issues
- Work with internal teams on department initiatives
- Provide feedback and updates
- Support colleagues and the wider department
- Use external systems and PC applications
What you'll need
- Bilingual Croatian and English at B2/C1
- Customer support or technical support experience
- Help desk or IT function experience
- Strong written and oral communication
- Work independently and as a team player
- Adaptable to process and information changes
- Willing to undergo background screening
- Email and phone customer communication experience
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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