Taking applicationsVoice Support·Posted 8d ago
English Customer Service Representative – Energy Solutions Account
TranscomVerified company
On-site — New Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
EnglishEntry level
About the role
A full-time, on-site customer service role in New Cairo supporting an energy storage and smart energy solutions company. It offers paid training, transportation, medical and social insurance, career growth, and 24/7 rotational shifts.
What you'll do
- Support customers of an intelligent energy storage and sustainable energy company
- Respond to customer queries in a timely and accurate way
- Provide an excellent customer experience
- Propose improvements and share knowledge
- Work rotational 24/7 shifts
What you'll need
- C1/B2 written and spoken English proficiency
- Strong verbal and written communication and interpersonal skills
- Empathy and listening skills
- Ability to quickly absorb information and adapt to change
- Positive attitude and willingness to provide brilliant customer experience
Skills
English proficiency (C1/B2)Verbal and written communicationInterpersonal skillsEmpathyActive listeningProblem-solvingAdaptabilityPositive attitude
Benefits
Paid trainingHealth insuranceTransportation providedCareer growthSocial insuranceInclusive environment
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