Taking applicationsVoice Support·Posted 14h ago

Support Specialist ‑ Radiotherapy (RT) ‑ Italy

BrainlabVerified company

Rome, Lazio, Italy

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Rome, Lazio, Italy

EnglishItalianMid level

About the role

A field-based technical support role for Brainlab radiotherapy and radiosurgery systems, based from a home office in Rome, Naples or nearby and involving about 80% travel. The specialist installs and maintains systems, diagnoses IT and networking issues, and supports clinical customers, requiring English and Italian.

What you'll do

  • Install radiotherapy and radiosurgery systems in the region and across parts of Europe
  • Provide after-sales service including diagnosis, maintenance and repairs
  • Act as the technical Brainlab contact for customers
  • Conduct routine calibrations and preventive maintenance
  • Familiarize customers such as physicist teams with Brainlab products
  • Ensure full service satisfaction for clients
  • Travel around 80% of the time

What you'll need

  • Degree or certification in Medical Physics, Medical Dosimetry, radiation therapy technology or equivalent
  • Strong informatics knowledge and experience diagnosing IT infrastructure and networking issues
  • Knowledge of linear accelerators is an advantage
  • Prior service or maintenance experience in robotics and/or electro-mechanics
  • Proficiency in English and Italian, written and spoken
  • Excellent social, teamwork and self-management skills
  • Willingness to travel around 80% of the time

Skills

Radiotherapy systemsRadiosurgery systemsMedical physicsIT infrastructure and networking diagnosticsLinear acceleratorsElectro-mechanical and robotics maintenanceCustomer communicationCustomer training

Benefits

Equipment providedFlexible hoursHome officeComprehensive training and continuing educationInternational team

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