Taking applicationsVoice Support·Posted 14h ago
Customer Service Specialist | Inbound | Customer Service (SAC) | No Experience Required
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
EnglishEntry level
About the role
On-site customer service role in São Paulo handling voice, chat and email. No prior experience is required, with paid training and benefits such as medical/dental assistance and meal vouchers.
What you'll do
- Assist customers via voice, chat and email
- Provide humanized service
- Solve customer problems
- Handle retention service when needed
- Work with simultaneous systems
What you'll need
- Complete high school education
- No experience required
- Good typing skills
- Ability to work with simultaneous systems
- Attention to detail
- Commitment to humanized service
Skills
Customer serviceCommunicationProblem solvingTypingWorking with simultaneous systemsRetention service
Benefits
Paid trainingMeal/food voucherLife insuranceMedical and dental assistanceDaycare/childcare assistanceWellness programCareer growthEducation discounts
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
BPO / customer experience5,000+ employees
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