Taking applicationsVoice Support·Posted 6d ago
Lead Intake / CRM Manager
Jobs for Humanity
Beirut Governorate
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Beirut Governorate
EnglishMid level
About the role
This is an inbound lead response and appointment-setting role for an architecture firm, combined with day-to-day HubSpot CRM management. It requires very fast follow-up on new leads, lead qualification, appointment scheduling, and cold outreach in English.
What you'll do
- Respond to inbound website leads within 60 seconds
- Return missed front desk calls within 60 seconds
- Qualify prospects through structured initial conversations
- Schedule qualified prospects with the correct team member
- Maintain accurate HubSpot contacts, companies, deals, and activities
- Log every call, email, voicemail, note, and appointment
- Move deals through the sales pipeline based on verified activity
- Produce daily and weekly lead response and contact reports
What you'll need
- Impeccable spoken and written English
- Confident telephone presence
- Strong listening skills
- Ability to communicate professionally with business owners and decision-makers
- Exceptionally high sense of urgency
- HubSpot CRM experience
Skills
HubSpot CRM managementLead qualificationAppointment settingCold callingCold emailingProfessional phone communicationLead follow-up cadenceSales reporting
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