Taking applicationsVoice Support·Posted 14h ago

Customer Service Representative (McAllen)

TTECVerified company

McAllen, Texas, United States

Pay

$17/hr

Job type

Full-time · On-site

Hours

Flexible

Location

McAllen, Texas, United States

Open to people in the United States

EnglishEntry level

About the role

An on-site customer service representative role at TTEC's McAllen, Texas location, answering incoming customer communications and researching solutions to their issues. It pays a base wage starting at $17 per hour plus performance bonuses, with a benefits package that can include PTO and tuition reimbursement.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues
  • Apply and explain product or service knowledge

What you'll need

  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Computer experience
  • Work on site in McAllen, TX

Skills

Customer serviceProduct knowledgeComputer skillsResearch and problem solvingCommunication

Benefits

Paid time offPerformance bonusHealth insurancePaid trainingCareer growthTuition reimbursementHealth and wellness incentives

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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