Customer Advisor ‑ Customer Service ‑ Agadir ‑ German Speaking
ConcentrixVerified company
Agadir, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Agadir, Morocco
About the role
Customer service advisor role handling phone, email, and chat inquiries in German for Concentrix in Agadir, Morocco. The job offers bonuses, health insurance, flexible hours, and remote work for people outside several named Moroccan cities.
What you'll do
- Answer customer questions by phone, email, or chat
- Handle requests and complaints
- Provide tailored solutions
- Share customer feedback
- Ensure high-quality service
- Maintain customer satisfaction
What you'll need
- Speak and write German perfectly
- English skills are an advantage
- Excellent communication skills
- Well organized
- Independent
- Positive attitude
- Command of digital tools
- Curiosity to adapt to new technologies
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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