Taking applicationsVoice Support·Posted 14h ago

Customer Service Representative (Santa Rosa)

TTECVerified company

Santa Rosa, Philippines

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Santa Rosa, Philippines

EnglishEntry level

About the role

An onsite customer service representative role in Santa Rosa, Laguna, answering incoming customer communications and researching resolutions. It is a full-time BPO position requiring at least a senior high school diploma and willingness to work at the Santa Rosa site.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to resolve customer issues
  • Apply and explain product or service knowledge

What you'll need

  • Senior High School diploma or at least 2 years of college education
  • 6 months customer service or BPO experience for old-curriculum high school graduates
  • Computer experience
  • Willing to work onsite in Santa Rosa, Laguna

Skills

Customer serviceProduct knowledgeResearch and problem solvingComputer skillsCommunication

Benefits

Paid time offTuition reimbursementHealth and wellness incentivesPaid trainingCareer growth

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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