Taking applicationsOutbound / Telesales·Posted 15h ago
Bilingual Service to Sales Representative – Spanish‑English
TTECVerified company
Mexico City, Mexico
Pay
$8/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Mexico City, Mexico
SpanishEnglishEntry level
About the role
Onsite bilingual Spanish-English call center role in Mexico City servicing existing customers and upselling products. Requires six months of call center or customer service experience, advanced English and Spanish, and residency in Mexico City or nearby.
What you'll do
- Handle calls from existing customers
- Educate customers on current products
- Identify sales opportunities
- Upsell products and services
- Close sales
- Handle objections and rebuttals
What you'll need
- 6 months of call center and/or customer service experience
- Advanced English and Spanish written and spoken
- Currently live in Mexico City or immediate surroundings
- Open availability to work any shift, including evenings and weekends
- Ability to navigate several web applications simultaneously
- Competency using Microsoft Windows
Skills
Sales aptitudeActive listeningNegotiationObjection handlingUpsellingMultitasking across web applicationsMicrosoft Windows
Benefits
On-site medical serviceLife insuranceRestaurant vouchersPaid trainingTuition reimbursementCareer growthPerformance bonus
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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