Taking applicationsVoice Support·Posted 14h ago
Customer Service Rep
BinanceVerified company
Kraków, Lesser Poland Voivodeship
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Kraków, Lesser Poland Voivodeship
EnglishEntry level
About the role
An in-store customer service role handling enquiries, hire purchase contracts, credit applications and cash sales while resolving customer issues face to face. It is a fixed-term part-time position of 16 hours per week, covering Friday through Monday, and is based at a retail store rather than remote.
What you'll do
- Handle all customer enquiries
- Process hire purchase contracts
- Handle sales enquiries and credit applications
- Process cash sales
- Proactively resolve customer issues
- Deliver a memorable in-store experience
What you'll need
- Knowledge of exceptional customer service
- Excellent phone manner
- Exemplary written and verbal communication skills
- Ability to remain calm under pressure
- Available 4 hours each Friday, Saturday, Sunday and Monday
Skills
Customer servicePhone mannerWritten and verbal communicationStaying calm under pressureResolving customer issuesSales enquiriesCredit applicationsCash handling
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