Healthcare Customer Service Representative – Remote in North Carolina
TTECVerified company
Greensboro, North Carolina, United States
Pay
$16/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Greensboro, North Carolina, United States
Open to people in the United States
About the role
A remote healthcare customer service role handling benefit and eligibility questions, enrollment status, and online account support for health plan members. The job is limited to North Carolina and pays $16 per hour plus performance bonus opportunities.
What you'll do
- Recommend upgrades to health plans
- Conduct research and make outbound calls
- Answer health care benefit and eligibility questions
- Assist with enrollment status requests
- Help members log into and use online health accounts
- Locate doctor and facility information
What you'll need
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer experience
- High speed internet over 15 Mbps
- Follow HIPAA guidelines
- Headset available
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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