Customer Service Specialist (Remote South Australia)
ConcentrixVerified company
Remote South Australia
Pay
$19/hr
Job type
Full-time · Remote
Hours
APAC hours
Location
Remote South Australia
About the role
A full-time remote customer service role handling inbound calls about financial and government matters for an Australian federal department. It requires Australian citizenship, living within 50km of Adelaide CBD, security checks, and a private home workspace.
What you'll do
- Handle high-volume inbound calls on financial and government matters
- Follow strict scripts and compliance guidelines
- Apply financial literacy to guide customers accurately
- Maintain professionalism across conversation types
What you'll need
- Australian citizenship required
- Within 50km of Adelaide CBD
- Police and Government Security checks
- Reliable home internet (min. 50Mbps down / 20Mbps up)
- Private workspace
- Must be 18+
- Professional experience where accuracy, compliance, or financial concepts mattered
- Comfort working in scripted, process-driven environments
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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