Taking applicationsVoice Support·Posted 8d ago
Greek Customer Service Representative
iQorVerified company
On-site — New Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
GreekEnglishEntry level
About the role
Greek-speaking customer service role at iQor handling phone, email and chat inquiries for customers. It is an on-site, full-time position in New Cairo, Egypt, with no prior customer service experience required.
What you'll do
- Handle customer inquiries via phone, email and chat in Greek
- Provide accurate information about products, services and accounts
- Resolve customer concerns professionally
- Maintain high customer satisfaction
- Document customer interactions in company systems
- Meet quality and productivity targets
- Follow company policies and client requirements
- Collaborate with teammates and other departments
What you'll need
- Fluent Greek (B2/C1 or higher), written and spoken
- Good English communication skills
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Basic computer skills and familiarity with MS Office
- Flexibility to work rotational shifts
Skills
Greek fluency (B2/C1)English communicationCustomer serviceProblem-solvingInterpersonal skillsMultitaskingMS Office
About iQor
iQor is a global BPO and customer engagement company. It recently launched an Egypt operation in the 5th Settlement (New Cairo), hiring English, Greek, French and Nordic-language customer service agents and travel advisors.
BPO / Customer Experience10001+ employeesHQ: St. Petersburg, Florida, USA
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