Customer Service Specialist | Gaming Platform | Advanced English | Barra Funda
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
Customer service role for a gaming platform in São Paulo, Brazil, handling voice, chat and email contacts with advanced English. It is an on-site full-time position with paid training, fixed weekends off, and benefits including meal vouchers and medical/dental assistance.
What you'll do
- Handle customer contacts via voice, chat and email
- Ensure excellent customer service
- Create an incredible experience for every customer
- Provide humanized service
- Use simultaneous systems while assisting customers
What you'll need
- Complete high school education
- Experience in multichannel customer service (voice, chat and email)
- Advanced English (B1/B2)
- Good typing skills
- Ability to use simultaneous systems
- Commitment to humanized service
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.